Introduction
Welcome to Paylit Technology Private Limited. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy outlines how we collect, use, and store data collected from visitors to our site.
Who We Are
Operated by Paylit Technology Private Limited, our mission is to provide a seamless online shopping experience. Protecting your privacy is a key part of our commitment.
Our registered office is located at: Ground Floor, Shop No. 1, Plot No. 156, Sheetal Kunj Apartment, Seawoods West, Nerul, Sector-44, Navi Mumbai, Thane, Maharashtra – 400706.
Information We Collect
We may collect and process the following information:
- Comments and Profile Information: When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
- Media Uploads: If you upload images to our website, avoid embedding location data (EXIF GPS) in the images, as visitors can download and extract such data.
- Cookies: Cookies help us remember you and provide you with a personalized experience. We use cookies to store login data, session identifiers, and user preferences.
- Contact Forms and Communications: Any information submitted via contact forms or support inquiries, such as name, email, and message content, is collected and retained as part of our customer support efforts.
How We Use Your Information
We use the collected information for the following purposes:
- Site Functionality and Improvement: To enhance the user experience, manage user accounts, and streamline interactions on the site.
- Comment Management and Display: Comments you post on our site, if approved, will be publicly visible. An anonymized string created from your email address (a hash) may be shared with the Gravatar service to display your profile image.
- Analytics and Usage Tracking: We analyze user traffic, patterns, and preferences to optimize our website, using non-personally identifiable information.
- Security and Spam Detection: IP addresses and browser information may be used to help detect spam and secure our site against malicious activity.
Cookies Policy
Cookies help us provide an enhanced experience. We may set temporary cookies to verify your browser and save your session details when you log in, lasting up to two weeks if you select “Remember Me.” You may disable cookies in your browser, but this may affect certain functionalities of our site.
Embedded Content
Articles on our site may include embedded content, such as videos or images from other websites. Embedded content behaves the same way as if you visited those websites directly, and these external sites may collect data or use tracking technologies. We recommend reviewing their privacy policies.
Third-Party Sharing
We do not sell or share your personal information with third parties for marketing purposes. Data shared with third-party service providers, such as hosting services, is solely for the operation and improvement of our site, and we ensure these providers uphold privacy standards.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. Comments and metadata are stored indefinitely for moderation purposes. For registered users, personal data within user profiles is retained unless account deletion is requested.
Your Rights Over Your Data
If you have an account on our site or have left comments, you can request an export of your personal data. You may also request that we delete any personal information we hold about you, with the exception of data retained for legal, administrative, or security purposes.
Security
We prioritize the security of your data and implement technical measures to prevent unauthorized access. While no online platform can guarantee complete security, we strive to protect your data with industry-standard security protocols.
Updates to this Policy
We may update this privacy policy periodically. Changes will be posted on this page, and we recommend reviewing the policy from time to time to stay informed about our data practices.
Contact Us
For any questions or requests regarding this privacy policy, please contact us:
Email: info@sharafashionhub.com
Address: Ground Floor, Shop No. 1, Plot No. 156, Sheetal Kunj Apartment, Seawoods West, Nerul, Sector-44, Navi Mumbai, Thane, Maharashtra – 400706.
Refund and Return Policy
Overview
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.
Eligibility for Return
To qualify for a return, your item must meet the following conditions:
- The item must be unused and in the same condition as when you received it.
- It must be returned in its original packaging.
Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods.
- Hazardous materials or flammable liquids and gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
Required Documentation
To complete your return, we require proof of purchase, such as a receipt or invoice. Note: Please do not send your purchase back to the manufacturer.
Partial Refunds
Partial refunds may be granted in the following situations:
- Books with visible signs of use.
- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.
- Any item not in its original condition, damaged, or missing parts due to reasons not caused by us.
- Items returned more than 30 days after delivery.
Refund Process
Once we receive and inspect your returned item, we will notify you via email of the refund approval or rejection. If approved, your refund will be processed and credited to your original payment method within a specified number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card provider, as refunds may take some time to process.
- Contact your bank, as there may be processing delays.
- If you still haven’t received your refund after completing these steps, please contact us.
Sale Items
Only regular-priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. To request an exchange for the same product, email us and send your item to the return address provided below.
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the return value. Once the returned item is received, a gift certificate will be emailed to you. If the item was not marked as a gift or was shipped to the gift giver first, we will issue the refund to the gift giver, and they will be informed of the return.
Shipping Returns
To return your product, please mail it to:
Paylit Technology Private Limited
Ground Floor, Shop No. 1, Plot No. 156, Sheetal Kunj Apartment, Seawoods West, Nerul, Sector-44, Navi Mumbai, Thane, Maharashtra – 400706.
You will be responsible for paying the return shipping costs. These costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Need Help?
For questions or further assistance regarding returns and refunds, please contact us.